Microsoft Teams
AI assistance that meets enterprise security standards
Microsoft Teams is the collaboration hub for enterprises worldwide. This integration brings your AI assistant directly into Teams with full Azure AD (Entra ID) authentication, compliance logging, and IT governance controls. Whether you are in a 1:1 chat, team channel, or group conversation, your AI assistant is there — approved, secure, and audit-ready.
Features
Azure AD / Entra ID authentication
Single sign-on with your organizations identity provider. No separate credentials. Respects conditional access policies and MFA requirements.
1:1 and group chat support
Use your assistant privately in direct messages or collaboratively in group chats. Context is maintained per conversation.
Channel integration
Add the assistant to Teams channels for department-wide access. Perfect for IT helpdesk, HR questions, or team knowledge bases.
File sharing and processing
Share documents directly in chat. Your assistant can analyze Word docs, Excel spreadsheets, PowerPoint presentations, and PDFs.
Compliance and audit logging
All interactions can be logged for compliance. Integrates with Microsoft Purview and your existing DLP policies.
Adaptive Cards
Rich, interactive responses with buttons, forms, and structured data. Enterprise-appropriate formatting.
Use Cases
IT helpdesk automation
Answer common IT questions, guide password resets, and triage support tickets without human intervention.
HR policy lookup
Employees ask about PTO policies, benefits, or procedures. The assistant provides accurate answers from your documentation.
Meeting preparation
Summarize documents, prepare briefing materials, and research topics before important meetings.
Project coordination
Track action items, summarize long threads, and keep distributed teams aligned across time zones.
Document analysis
Drop a contract, RFP, or report into chat. Get summaries, key points, and answers to specific questions.
Knowledge management
Surface information from SharePoint, Confluence, or internal wikis through natural conversation.
Setup Guide
Requirements
- ✓Microsoft 365 tenant with Teams enabled
- ✓Azure subscription for Bot Framework registration
- ✓Azure AD (Entra ID) app registration
- ✓IT/Admin approval for custom app deployment
- ✓OpenClaw running on a server accessible from Azure
Register an Azure AD application
In the Azure Portal, go to Azure Active Directory > App registrations > New registration. Configure it as a multi-tenant app with Web platform. Note the Application (client) ID and create a client secret.
Create a Bot Framework registration
In Azure Portal, create an Azure Bot resource. Link it to your Azure AD app registration. Configure the messaging endpoint to point to your OpenClaw server (https://your-server.com/api/teams/messages).
Configure OpenClaw
Add the Teams configuration to your OpenClaw config with the Azure AD app ID, client secret, and bot ID. Enable the Teams channel plugin.
Create the Teams app package
Create a manifest.json with your bot details, icons, and permissions. Package as a .zip file for upload to Teams.
Submit for IT approval
Upload the app package to your organizations Teams Admin Center. Work with IT to review permissions and approve for deployment.
Deploy to users
Once approved, publish to your orgs app catalog. Users can then add the assistant from the Apps section in Teams.
Configuration Example
teams: appId: "your-azure-ad-app-id" appSecret: "your-client-secret" botId: "your-bot-id" tenantId: "your-tenant-id" # Optional: restrict to single tenant
Limitations
- ⚠️Requires IT admin approval in most organizations
- ⚠️Initial Azure setup has multiple steps
- ⚠️Bot must be published to your orgs app catalog
- ⚠️Some features require Teams Premium or specific M365 licenses
Frequently Asked Questions
How do I get IT approval for this?
Prepare a security review document covering: data handling (OpenClaw processes data on your infrastructure, not third-party), authentication (uses your existing Azure AD), compliance (supports audit logging), and access control (you control who can use it). Most IT teams appreciate that its self-hosted rather than a SaaS dependency.
Does it work with Microsoft 365 GCC or GCC High?
Yes, with additional configuration. Government cloud deployments require specific Azure endpoints and may have additional compliance requirements. Contact your Microsoft representative for guidance.
Can I restrict which users can access the assistant?
Absolutely. Use Azure AD groups to control access. You can also configure allowedUsers in OpenClaw to restrict by Azure AD user ID or email domain.
Is conversation data stored by Microsoft?
Teams message data is subject to your M365 retention policies. OpenClaw processes messages but can be configured to not retain conversation history. Your data stays in your infrastructure.
Can it access SharePoint and OneDrive files?
Files shared directly in Teams chat are accessible. For broader SharePoint/OneDrive access, configure additional Microsoft Graph API permissions in your Azure AD app.
What about data residency requirements?
Since OpenClaw runs on your infrastructure, you control data residency. Deploy to your preferred Azure region or on-premises to meet GDPR, data sovereignty, or industry-specific requirements.
How does this compare to Microsoft Copilot?
Microsoft Copilot is Microsofts built-in AI. OpenClaw gives you a self-hosted alternative with full control over the AI model, prompts, integrations, and data. Many organizations use both for different purposes.
Can multiple departments have different assistants?
Yes. Deploy multiple bot registrations with different configurations. IT could have a technical assistant while HR has one trained on people policies.
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